I have over seven years of experience in WordPress development
and website design, along with more than four years in creative
design, including graphics, social media content, infographics,
webinar posters, activity books, calendars, and pamphlets. I
also have around two years of experience in simple video
editing, creating short clips, promotional videos, and
repurposed content, as well as almost two years in customer
support. With my background in English, I am able to communicate
clearly and confidently with clients and team members. In
addition, I have hands-on experience building web apps with AI
tools such as Codex and create POS system for local coffee
store, team gfx collaboration platform and a lot more.
Education
Bachelor of English for Industries
2019-2021
Universiti Selangor (UNISEL) | 3.6 CGPA (Dean)
Trained in professional communication and presentation through mock teaching and industry-focused coursework — useful when pitching design concepts to clients.
Practiced clear, structured writing that translates directly to web copy, infographics, and social media content.
Built research and audience-analysis skills that shape user-focused design decisions.
Diploma in TESL
2015-2017
Universiti Selangor (UNISEL)
Designed visual teaching aids and class materials — an early foundation for graphic design work.
Carried out mockup teaching sessions, learning to speak and present in a professional manner.
Learned to adapt messages for different audiences, a skill now applied to design briefs.
Work Experience
ALVIGOR (Singapore HR Training Providers)
Sep 2025 - Present
Web & Graphic Designer, Remote
Designing social media posts, carousels, and infographics.
Editing short videos for AI content and other HR & People Development content.
Designing, maintaining, and developing websites for ALVIGOR, RAYDEE2WIN & THE BOLD CIRCLE.
Developing internal team apps like Alvigor Atlas, Alvigor Keep & Alvigor Arcade.
Creating video content for our marketing channels.
CHIP In Asia (Malaysia’s No 1 Payment Gateway)
Sep 2024 - Sep 2025
Merchant Support Representative
Managed WhatsApp groups and merchant communication channels.
Communicated with clients via emails and support tickets through Periskopes.
Followed up and investigated suspicious transactions.
Chased merchants' pending documents and required actions.
Aligned daily work with the operations and technical teams.
University of Cyberjaya (SMR HR Group)
Apr 2023 - Sep 2024
Webmaster
Performed daily website maintenance, updates, and page design.
Planned and published social media posts.
Optimized pages and media uploaded to the website.
Monitored and backed up websites with a backup log.
Tracked and managed subscriptions for all software.
Administrated the LMS for training and courses — enrolling users and uploading materials.
Plutio (SAAS Europe Company)
Dec 2022 - Feb 2023
Customer Support
Responded to customer tickets through Intercom.
Contributed knowledge-base articles for the internal team.
Tested, replicated, and documented reported bugs.
Forwarded verified bug reports to developers.
Freelance Website Designer
Sep - Dec 2022
20+ website projects
Designed and delivered 20+ website projects for real clients.
Clients included SiagaX Tech, Cikgu Akhiar, Animonsta Store, Cikgu Trading, SiagaX Fertilizers, and Baseera Engineering.
Handled layout design, content structure, and CMS setup end-to-end.
Delivered responsive, client-ready websites on schedule.
SiagaX Tech
Jun - Sep 2022
Webmaster
Created and reworked company website pages using Figma.
Implemented website optimization practices.
Performed and tracked manual backups in a backup log.
Migrated the website to a new hosting server.
Configured CDN and Cloudflare setup.
AR6.asia
2021
Blog Writer Intern
Wrote blog articles and conducted content research.
Researched topics on accounting, airport services, and more.
Implemented SEO for published blogs.
Built a blog centre page to centralize all posts.
Explored trending topics and keywords.
Softwares & Tools
Website Builders & CMS
WordPressCMS Management
WixCMS Management
FramerWebsite Builder & CMS
BreakdanceWordPress Page Builder
LMS Platforms
LearnDash & Tutor LMSLMS Management
Design & Creative
Affinity By CanvaGFX Design
CanvaGFX Design
Video & Content
CapcutVideo Editing
Code & Data
HTML & CSSWeb Development
MySQLDatabase
Productivity
NotionProject Management
UpbaseProject Management
Plane.soProject Management
AI Tools & Solutions
ChatGPTContent research, Image generation
OpencodeAI coding agent, Open-source
Gemini Nano BananaImage Generation
LeonardoAIImage Generation
Graphic Inspiration & Resources
Dribble
Behance
Envato Elements
MagnificPreviously Freepik
Landingfolio
21st Dev
Email Marketing Tools
Mailchimp
Mailerlite
Brevo
Systeme.io
Moosend
Certifications
MUET Band 4
Malaysian Examinations Council
Notion for Project Management
Udemy
WordPress Beginners to Masters
Udemy
Canva For Masters
Udemy
References
AtiqahSupervisor, SMR HR Group · 0129568185
Farvin KadirSupervisor, Plutio · 0192280225
Miss HayatiIntern Supervisor · 0192280225
Madam AisyahLecturer · 0134137034
Networking Session
Seremban 2 Networking Session
Wordcamp 2025
More coming soon.
Portfolio
Website Portfolio
Website
Baseera Engineering | Engineering Solutions for Malaysia’s Oil & Gas Industry
EngineeringExpertiseProfessional
Baseera Engineering is a Malaysian engineering and fabrication company serving the oil and gas sector. The website presents the business as an experienced, environmentally conscious service provider specialising in structural and piping fabrication, pressure vessels, heat exchangers, pipeline launchers and receivers.
DamNbell | Providing ice cream catering service for events.
Food & BeverageEventsBookings & Desserts
Dam N Bell provides ice cream catering for weddings, birthdays, office celebrations, school events and community occasions. The website uses a cheerful, family-friendly presentation and highlights event packages, free transportation, unlimited toppings and backup cones or cups.
Manyalawi | Engineering expertise in complex projects
EngineeringExpertiseProfessional
Manvalawi presents itself as an engineering and professional services business. The landing page uses a confident, technical style aimed at organisations looking for reliable expertise and practical support for complex engineering work.
Fernlove | Finding your next propery for rent or buy
Property RentalBookings & Appointments
Fernlove is positioned as a property rental and booking service. The website helps prospective tenants or guests discover available properties, review the relevant details and make appointment or booking enquiries through a polished, service-focused experience.
Beginning Years | Nurturing Childcare & Early Education for Growing Families
DaycareServicesCare Centre & Childrens
Beginning Years Daycare Centers provides childcare and early education for families in Charlotte, North Carolina. The brand presents itself as an experienced, family-oriented centre offering a safe and nurturing environment, parent partnership, engaging activities and tailored support for each child.
Monsta Store | Local animation studio that sells gaming cards and collectibles.
EcommerceAnimationLocal Cartoon
This ecommerce design concept presents a colourful online shop built around animated local cartoon characters. The visual direction is playful and approachable, with the intended audience likely including children, parents and fans looking for character-themed products.
View Design
Website
Cikgu Akhiar | A Learning Centre Website That Helps Students Move Forward
EcommerceEducationTuition & Learn Centre
This website concept is for an education and tuition centre. It is designed to help parents and students understand the centre’s programmes, discover suitable learning support and take the next step towards enrolment in a clear and trustworthy way.
View Design
Landing Page
Cikgu Trading | Selling digital ebooks fortrading and investment products
EducationTradingDigital GoodsStocks
This landing page concept presents a digital business selling educational resources, trading-related products and stock market materials. The design uses a more energetic commercial style aimed at customers looking for practical knowledge, tools or products related to investing and trading.
View Design
Landing Page
SiagaXGroup | A website that showcases multiple brands of SiagaX focuses
CorporateTechMulti BrandsExpertise
This landing page concept presents a corporate technology group with multiple brands and areas of expertise. The layout is intended to establish credibility, explain the group’s capabilities and guide different audiences towards the appropriate brand or service.
NumNum is a streamlined POS web app for local coffee stores, centralising orders, products, customer records, invoices and sales reporting in one place.
Challenges
Orders are everywhere on WhatsApp, slow invoice and receipt, messy customer records.
Solutions
POS system complete with order management, product management, mini CRM and reporting feature.
Atlas brings the whole creative workflow into one place: research trending topics with AI, generate outlines, scripts and titles, save Canva templates, assign tasks to teammates, view everything on a shared calendar, track who’s working on what, and generate reports.
Challenges
Too much platform jumping, complicated software, and tools with steep learning curves slowed the team down.
Solutions
A web app built specifically for the team to collaborate, discuss, leave comments, save templates, and manage everything related to graphics, media and video creation — plus documentation — inside a single platform.
Demo Now
Web App
Atlas — Team Graphics Collaboration Platform
Team CollaborationContent CalendarAI-Powered
Atlas brings the entire creative workflow into one place. Teams can research the latest and trending topics with AI, generate content outlines, scripts and post or video titles, save Canva templates, assign work to teammates, manage a shared calendar, see what everyone is working on and generate reports.
Challenges
Creative teams were constantly jumping between platforms and navigating complicated tools with steep learning curves.
Solutions
Atlas is a purpose-built workspace for teams to collaborate, discuss ideas, leave comments, save templates and manage graphics, media, video creation and documentation from one platform.